Thank you for choosing Castle’s Barbeque! Please review our shipping policy.
Below:
We currently offer delivery through our partnered delivery services. Alternatively, you can OTP for pickup at our restaurant location.
We deliver within a specified radius from our restaurant location.
Please check if your address falls within our delivery zone during checkout.
Delivery times may vary depending on your location and order volume. We strive to deliver your order within the estimated timeframe provided
during checkout.
Shipping Fees:
Shipping fees may apply based on your delivery location and order size.
The shipping fee will be calculated and displayed during the checkout process.
Once your order is processed, you will receive a confirmation email with
tracking information, if applicable.
You can track the status of your order through the provided tracking link.
Upon delivery, please ensure someone is available to receive your order.
Our delivery person will contact you upon arrival, and. a signature may be
required for confirmation.
If you miss your delivery, our delivery person will try to contact you for
reschedule.
Additional fees may apply for redelivery attempts.
For pickup orders, please arrive within the designated pickup window.
Orders not picked up within the specified time may be subject to cancellation.
Please review our Refund and Return Policy for information on refunds and
returns.
If you have any questions or concerns regarding your order or our shipping
policy, please contact our customer service team.